The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today work in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

The CP case worker will be responsible for providing case management support in line with key child protection principles including best interests of the child, confidentiality, do no harm and child participation. The case worker will work closely with children who have child protection problems and at-risk children, providing case management services in line with the National CP Standard Operating procedures, and Global minimum standards of child protection case management. She/He will be an advocate for children, ensuring children’s needs are at the core of service provision with children’s participation solicited at every stage of the process. This will include conducting outreach to reach children who otherwise would not have access to services. The case worker will be well equipped to support the child’s resilience and conduct social resource mapping with the child, safety planning, in addition to facilitate access to services for the child and their family.

• Provision of mental health and Psychosocial support services including provision of Psychological first aid, clinical counselling and recreational, social and life skills interventions using IRC curriculum for children and adolescents.
• The case worker will work in conducting house visits; follow up and monitoring of children protection concerns, or at risk in line with CP case management guidelines.
• The case worker will also be responsible for closely coordinating with relevant external agencies for service provision and referrals to national mechanisms to report cases of children at high risk of harm as per the National CP Sop’s to ensure the child’s best interests.
• Internally the case worker will be working closely with the CP Officer to identify children at high risk of harm as well as coordinate with other sector staff such as health, nutrition, education and FSL to refer caregivers and children to the services provided by them.
• The case worker will be well equipped to support the child’s resilience and conduct social resource mapping with the child, safety planning, in addition to facilitate access to services for the child and their family.

Monitoring & Reporting:  

• Support the maintenance of the IRC’s case management system and the CP Information Management System.
• Complete the case management quality assessment tool regularly
  Participate in weekly reporting and planning meetings to ensure adherence to standards of care, quality case management, and reporting requirements are followed.
• Prepare and submit weekly report a timely manner and incorporate supervisor feedback as requested.

• Technical degree in Counseling, psychology, or other relevant degree
• At least 1 year of experiences in CP case management and psychosocial support or relevant duties.
• Ability to always maintain confidentiality and respect for clients crucial.
• Positive and professional demeanor, able to coordinate, maintain composure and prioritize work under pressure, work overtime when vital and be able to coordinate multiple tasks and maintain attention to detail.
• Ability to work as a member of a team crucial.
• Proficiency in Arabic is required. English is an asset.

Core Competencies:

• High problem-solving skill and conflict resolution.
• Prioritize work under pressure and in difficult setting.
• Positive and professional attitude.
• Meet deadline and high flexibility of working hours.
• Maintain high communication among team and supervisor.
• Coordinate multiple tasks and maintain attention to details
• Other responsibilities as needed
• Other duties as assigned by the supervisor to enable and develop IRC programs

Standard of Professional Conduct

IRC and IRC employees are required to abide by the values and principles outlined in the IRC Way Code of Conduct which are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons, and several others.

Gender Equality & Equal Opportunity

We are committed to narrowing the gender gap in leadership positions. We offer generous benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. We welcome and strongly encourage qualified female professionals to apply.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Ensuring the non-disclosure of any information whatsoever relating to the practices and business of IRC acquired in the course of duty, to any other person or organization without authority, except in the normal execution of duty.