Overall purpose of the role:

The Human Resources and Admin Officer of DRC Sudan is responsible for managing HR tasks for the national staff based in Khartoum and support other area offices as needed; the scale of responsibilities stretches on a variety of HR functions from recruitment to learning and development; in addition, he/she has also the role to follow up with HR focal persons in other area offices on HR related tasks making sure they are compliant with global policies and local laws when it comes to managing national staff.

• Manage national staff contracts, extensions, terminations, notifications and all other employment lifecycle within DRC country office etc. (along with the required supporting documents, policies, etc.)
• Create, monitor and update all staff personal files in according to the checklist/DRC procedures on regular/constant basis ;
• Manage the Hiring and staff files on DRC Dynamics system for all new joiners in Khartoum and provide give support as needed for other area offices;
• Ensure all newly joint staff in all location have valid DRC ID card;
• In coordination with the relevant team the HR/Admin officer will be responsible of preparing the induction kit (contract, CoC, personal information sheet, induction schedule, online mandatory trainings) for newcomers in Khartoum extending his/her support to the HR Focal Points in area offices;
• Ensure that Exit kit is prepared on timely manner (Exit Interview, Social Security certificate, clearance form) attached with the handover notes for all staff who’re leaving DRC Sudan; with finally providing them with the work certificate/s
• In coordination with the HR/Admin Manager Handle all recruitment requests including sourcing of candidates, filing, testing and interviewing candidates, conducting reference checks, preparing offers, and negotiating salaries.
• In coordination with the finance department ensure timely reporting of Social Security payment and make sure all staff are enrolled to SS;
• Handle all communication with our Health insurance /medical coverage company making sure the supplier is notified of newcomers and leavers and that payments are processed in a timely manner;
• In close coordination with the HR/Admin Manager, lead the disciplinary action process/disciplinary procedure in accordance with the local labor laws;
• Keep and Follow up with Managers the probation evaluation and the yearly performance reviews of national staff and maintain a tracker of completed evaluations;
• Ensure the management of Khartoum payroll procedures and ensure compliance with DRC policies and Sudanese labor law, this includes overtime, new hires, leavers, social insurance contribution deduction, income tax etc, meanwhile in coordination with Finance department ensure the payment processed on monthly basis.
• Managing the mobile and internet provider contract for DRC – including arranging for sim cards to be issued to staff and processing invoices in a timely manner
• Ensuring office supplies are maintained ensure adequate levels of necessary supplies at all times in the office.
• Backup Administrative officer (Transport) on booking the reservation (UNHAS, Commercial flight) ensure the department provide month statement from UNHAS, Travel Agent, Hotels. Etc.
• Keep close contact with the DRC legal Advisor and the local authorities in relation to the update/s and legislation links to the Sudan HR Handbook;
• In coordination with the HR/Admin Manager, make sure to follow up with the HR focal persons in the Area offices are adhering to the same practices and give support when needed.
• In the absence of the Administrative officer (Transport) the HR/Admin officer will ensure cover the role and manage the section properly,
• Other tasks as assigned by your line manager.

• Minimum of 3 years of experience in a Humanitarian organization, preferably in expatriation conditions/missions;
• A high sense of diplomacy and emotional intelligence; and an impeccable practice of time management;
• A high level of flexibility and adaptability; and a high sense of complexity and stress management;
• Good manipulation of Microsoft office;
• Good comprehension of Sudanese Labor law, Social Security and Compensation and Benefits;
• The ability to multitask and manage a diverse workload
• Excellent working experience on ERP system.
• Team player with effective communication skills.

Education: (include certificates, licenses etc.)

• BA in Management/Sociology/industrial psychology/HR
• Masters in HR management or industrial psychology is appreciated
• Internationally recognized HR certifications are appreciated

Languages: (indicate fluency level)

• Fluency in English and Arabic is mandatory
• Arabic is Highly Appreciated

Key stakeholders: (internal and external)

• Health Insurance company/INGOs
• Finance, Support Services units/departments

• All DRC Sudan program/operations units/departments
• HR Focal Persons in other area offices

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

• Professionalism, impact & expertise
• Humanitarian approach & the work we do
• Purpose, meaningfulness & own contribution
• Culture, values & strong leadership
• Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

If you have questions or are facing problems with the online application process, please visit drc.ngo/about-us/job-and-career/support-for-job-seekers.

Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply!