Chemonics International is hiring for a new USAID program that aims to support the new government, civil society organizations and independent media to advance key transition priorities. The implementation of this program requires a highly integrated and dynamic team approach to creative, coordinated, and effective program implementation in order to meet the program’s objectives.

• Set-up and configure new machines in conformity with project and OTI standards;
• Maintenance and control of software and hardware related to firewalls, switches, desktop computers, laptops, printers, scanners, etc. in conjunction with Chemonics home office standards; Monitor and administer network infrastructure identify potential problems and develop solutions;
• Ensure project office is properly wired for back-up electricity;
• Liaise with IT equipment and service providers to secure, install, configure, and maintain an Internet connection appropriate for each office environment, computer hardware and software, including email service, shared-file directory, printing, network, and security;
• Provide Office 365 support to project staff
• Add or remove domain work stations;
• Oversee network security by ensuring all computers have anti-virus/internet security software and running regular scans to keep systems and the local area network safe;
• Provide training to project staff on best internet security practices;
• Provide formal and informal training to staff on how to use Chemonics technology solutions;
• Administer and manage IT equipment, including inventory management, software versions, workstation patching and security updates, licenses, etc.;
• Conduct audits of project staff following agreed upon security policies and procedures as established with the project senior management team and Chemonics home office IT department;
• Monitor use of IT systems and internet service to ensure staff are getting optimal service at all times;
• Provide technical support and troubleshoot hardware and software application issues for project personnel and consultants on a timely basis;
• Perform other duties as assigned.

• 1-3 years’ experience in information technology with emphasis on the following: LAN Windows administration (Server 2008/2012 and Windows 7/8), practical experience with Oracle and MS SQL databases, firewall and VPN configuration, Exchange, DNS, DHCP, Active Directory, backups, antivirus, and IT security policies
• Video and multimedia experience highly preferred
• Ability to work in a team and independently with minimal supervision
• Fluent Arabic and good English language skills required