IT Junior Professional

at GIZ
Location Khartoum, Sudan
Date Posted September 1, 2021
Category Management
Job Type Full-time
Currency SDG

Description

Background:

IT and digital tools are used extensively by the GIZ employees to achieve its business objectives. Consequently, professionals working in the IT unit ensure that all relevant IT systems are working as they should and in compliance with applicable rules and regulations.

 Duties and responsibilities:

A.Responsibilities

The IT Junior professional will work to provide support to colleagues in the GIZ CO and projects. Responsibilities are:

  • Maintain all working hardware and software (IT infrastructure) in optimum condition to minimise interruption to GIZ work
  • Ensure that the IT systems in use comply to guidelines relating to IT and data security
  • identifying relevant problems and issues and assisting in formulating implementation- oriented solutions
  • further developing instruments and assisting in introducing innovation and change
  • managing knowledge by disseminating and documenting know-how, experience and information

 

The IT Junior professional performs the following tasks:

  1. Tasks

IT Infrastructure and tools (hardware, software and networks)

The IT Junior professional

  • assists in purchasing, installing and maintaining hardware (notebooks, printers, digital cameras, scanners, servers and all PCs) in accordance with current GIZ standards
  • monitors the state of hardware and software in use and in consultation with management, helps purchase and improve hardware and networks, assists with testing new hardware systems, and identifies options for upgrading existing systems and peripherals
  • helps maintain all GIZ standard and custom software used in the field structure (e.g. MS Office, WINPACCS, SAP, Payroll, Skype for Business)
  • helps update and purchase new software
  • Monitors the internet connections in use to ensure maximum uptime
  • helps maintain local area network (LAN)

 

IT Security

The IT Junior professional

  • helps monitor vulnerabilities in the communications networks used to ensure data leaks are prevented
  • helps design and monitor existing set up to ensure compliance to GIZ IT and data security regulations
  • helps regularly update antivirus software and relevant operating system updates/patches to ensure a secure working environment
  • helps maintain user permissions and access to a local shared filing system
  • helps in data backup to ensure possibility of total recovery

 

Operational support

The IT Junior professional

  • in consultation with management and within the limits of his/her authority to act, consults with suppliers to ensure that the network, telephone system and computer hardware function properly
  • incorporates market developments on relevant IT issues on his/her own initiative

 

General tasks

The IT Junior professional

  • carries out and ensures general administration of the entire IT system
  • backs up data and safeguards the system against hackers
  • resolves all computer and internet problems, prepares all the necessary information and provides phone support
  • ensures an IT emergency service
  • assists in advising on IT projects
  • maintains a list of all hardware and software systems, and updates this to reflect changes
  • documents the installation and settings on the server and on all computers.
  • ensures that IT on site is up to date according GIZ IT guidelines
  • Well connected to colleagues from GIZ division DIGITS and other IT professionals

 

Other duties/additional tasks

The IT Junior professional

  • performs other duties and tasks at the request of management
 Minimum Qualification, Skills and Experience Required:

Qualifications

  • BSc in IT
  • Certification for Microsoft Windows Server 2012/2016, Windows 10 and MS Office 2016/365 or equivalent experience.
  • Outstanding knowledge of IT hardware and software used, computer network systems, database software, network security.
  • Ideally, knowledge of GIZ systems and specific GIZ software (SAP, WINPACCS, etc.)

 

Professional experience

  • 2 years’ experience in an IT position or similar experience in IT area

 

Other knowledge, additional competences

  • outstanding working knowledge of ITC technologies (related software, phone, fax, email, the internet) and computer applications (e.g. MS Office)
  • good knowledge and command of the English is a must, knowledge of German will be added advantage
  • willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with management.

Please submit the following documents through Sudanjob.net in soft copy:

  • In English CV
  • Motivation letter
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