About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Job Summary:

As a member of the Bina Aljusur project team, you will monitor and report on all project activities in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Your thorough and service-oriented approach will ensure that the project consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.

• Support the development of effective data collection tools for routine monitoring project databases and reporting formats for the project.
• Collect and follow -up activities tracking sheets from the field staff weekly and enter data into activities database/central community database and IPTT.
• Compile and perform data entry as well as verification in relation to project processes (e.g. various distribution and beneficiary lists, training attendance reports, etc.).
• Conduct regular monitoring field visits including conduct data collection in person, via phone surveys and SMS. Assist in developing and programming tools in Ms. Excel, Kobo Toolbox, Text-it or other applications and submit updated field monitoring report and MEAL activities progress to line manager.
• Assist in creating training materials related to M&E as needed. Input project monitoring data into data management insight system, M&E. Support data collection, cleaning, and analysis. Participate in Data Quality Assessment reviews.
• Contribute to the monthly monitoring data report and collection of success stories with smart photography. Support the development and maintenance of beneficiaries’ database. Assist with any other duties as required by his/her supervisor including administrative and logistical support for a well functional MEAL system.
• Support to communicate key project information and results with community members, colleagues, and stakeholders. Contribute to reflective community-based conversations on ongoing project interventions. Shares insights and perspectives based on observations and interactions with community members, colleagues and stakeholders
• Support to ensure functional Complaint and Feedback Response Mechanism (CFRM) in projects areas and compile CFRM database and submit to line manager in every month maintaining strong confidentiality
• Support to compilation of projects indicators performance tracking template, voucher modality distribution sheet, CFRM database and submitting to MEAL SPO within the set deadline.

Basic Qualifications

• Minimum High Diploma certificate is required. Professional Diploma/Certificate or courses in Monitoring and evaluation plus.
• Minimum 2 years’ experience working in monitoring and evaluation and experience with a local or international NGO a plus.
• Experience with typing/word processing, data entry into online databases and forms, and working with various office equipment.
• Experience in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word.

Required Languages - Fluency in written and spoken English required; Arabic native speakers, or strong skills are preferred

Travel - Must be willing and able to travel in deep field  up to 80%.

Knowledge, Skills and Abilities  

• Good time management skills with ability to work on multiple tasks
• Strong customer service orientation with good communication and interpersonal skills
• Proactive, resourceful, solutions oriented and results-oriented

Agency-wide Competencies (for all CRS Staff) 

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

Supervisory Responsibilities (if none, state none): None