Registration Assistant – UNOPS – LICA 4 – 36839

at United Nations High Commissioner for Refugees
Location Kosti, Sudan
Date Posted May 17, 2022
Category Administration
Job Type Full-time
Currency SDG

Description

Eligible Applicants This Job Opening is available to eligible UNHCR staff members and external applicants. Duties and Qualifications Registration Assistant

1. General Background
(Brief description of the national, sector-specific or other relevant context in which the individual contractor will operate)
The WNS is hosting more than 280,000 refugees from South Sudan. UNHCR has committed to support the Sudanese government in providing international protection to refugees. This includes household and individual biometric registration of new arrivals. Registration activities require a continued engagement of the responsible staff for both UNHCR and COR (Commission of Refuges) sides.
The Registration Assistant will be a member of the Joint Registration team consisting of COR and UNHCR, s/he will be a reporting to the UNHCR Registration Team leader. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern (POC) for protection follow up. The Registration Assistant may assist in compiling and analyzing information related to registration activities in the operation. The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies. The Registration Assistant shall support the office in coordinating registration activities with Government of Sudan and other stakeholders.
Also, the Registration assistant will be required to conduct registration on a continuous basis according to the workplan in place and under minimum supervision of the head of registration unit.

2. Purpose and Scope of Assignment
(Concise and detailed description of activities, tasks and responsibilities to be undertaken, including expected travel, if applicable)

The incumbent will be responsible for the following tasks among others in the White Nile State:
- Assist in the implementation of registration strategies and methodologies for populations of concern.
- Conduct registration interviews when required in accordance with registration standards and operational guidance.
- Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
- Maintain accurate and up-to date records and data related to all individual registration cases.
- Identify persons with specific needs and ensure timely referral to protection follow-up as required.
- Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
- Draft correspondence and reports relating to registration activities in the operation, when required
- Provide technical support to the team in coordination with his team leader and draft reports related to registration data, as requested.
- Act as interpreter and translator when needed.
- Perform other related duties as required.

The Registration Assistant liaises with protection staff and partners to ensure timely identification and referral of persons of concern for specific protection follow up Most of registration activities are conducted on the field, where the registration assistant is required to coordinate with the other stakeholders including the government partner, community leaders and other partners on the ground.

3. Monitoring and Progress Controls
(Clear description of measurable outputs, milestones, key performance indicators and/or reporting requirements which will enable performance monitoring)
The Registration assistant will perform his/her daily tasks ensuring the quality of registration is maintained through individual registration of persons of concern to UNHCR. A minimum acceptable daily performance will be monitored by means of the standard tools including the number of daily registered families and individuals with the minimum data set as per the operational guidelines. Registration statistics will be provided from progress database to monitor effective registration performance.¿¿¿¿¿
Based on the current Sudan registration strategy, by the end of 2022, COR and UNHCR should have concluded the registration backlogs in all locations. In White Nile, it is anticipated that the population of approximately 100,000 individuals are subject to verification/updates and any other additional arrivals registered continuously. Several assistance initiatives take place in the camp on a monthly or ad-hoc basis will be conducted through biometric verification of beneficiaries, the incumbent will be involved in the planning and implementation of these initiatives jointly with COR counterparts.

The following will be the key performance indicators:
¿ Number of Individuals registered
¿ Number of assistance exercises conducted through biometric verification of beneficiaries.

4. Qualifications and Experience
(List the required education, work experience, expertise and competencies of the individual contractor. The listed education and experience should correspond with the level at which the contract is offered.)

a. Education (Level and area of required and/or preferred education)
For this position, a High School Diploma with 3 years of relevant experience or bachelor¿s degree or equivalent or higher with one-year relevant work experience is sufficient for qualification. The fields below are desirable for education:

¿ Social Science
¿ Statistics
¿ Mathematics
¿ Information Technology
¿ Any other related field

b. Work Experience
(List number of years and area of required work experience. Clearly distinguish between required experience and experience which could be an asset.)
1 year experience in relevant work is required while 3 years¿ experience could be an asset.

Essential
¿ Good computer skills, particularly in Ms Excel and Word.
¿ Experience in working with UNHCR PRIMES tools (RAPP, BIMS, GDT, DataPort).

Desirable
¿ Past work in a refugee or other displacement context
¿ Experience working in a team setup
¿ Training in basic principles of international protection.

c. Language Requirements

Knowledge of English and Arabic as UN working language of the duty station.

d.. Key Competencies
(Technical knowledge, skills, managerial competencies or other personal competencies relevant to the performance of the assignment. Clearly distinguish between required and desired competencies)¿¿¿¿¿

Core Competencies:
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation

Managerial Competencies:
Managing Performance
Managing Resources
Empowering and Building Trust
Judgement and Decision Making

Cross-Functional Competencies:
Planning and Organizing
Analytical Thinking
Stakeholder Management

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

Duration of Appointment This contract is valid through 31 December 2022, subject to renewal in line with budget approval and availability. Closing Date The closing date for thts UNOPS job opening is 23 May 2022.

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