Risk Communication and Community Engagement (RCCE) Coordinator

at Save the Children
Location Khartoum, Sudan
Date Posted August 27, 2021
Category Communication
Job Type Full-time
Currency SDG

Description

Background:

Save the Children is the world's leading independent organisation for children. We work in 120 countries. We save children's lives; we fight for their rights; we help them fulfil their potential. We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. We have over two million supporters worldwide and raised 1.9 billion dollars last year to reach more children than ever before, through programmes in health, nutrition, education, protection and child rights, also in times of humanitarian crises. Following a major transition, our international programmes are now delivered through a merged operation with 15,000 staff, managed through seven regional hubs and reporting to a relatively small, central office.

 Duties and responsibilities:

RCCE:

 

  • Support the implementation of the national RCCE strategy and CO RCCE plan.
  • Support the capacity-building of field teams staff to understand RCCE.
  • Lead efforts on social listening, rumor management and preferred channels of communication by identifying platforms to listen to and set criteria for that listening, while identifying mechanisms for reporting and addressing rumors.
  •  Work with technical leads to assess behavior and social data established (includes through social media). Work with local authorities to implement feedback mechanisms at community level in order to address misinformation and other issues around access to factual, real-time information.
  • Work in developing evidence-based communication messages and materials. Facilitate pre-testing of context-specific communication materials and messages for priority populations. Support updating and monitoring of the communication strategy, key assets and massages, social data and behavior indicators as needed.
  • Provide support for operation teams for in the implementation of the RCCE activities and leverage RCCE strategy so they are able to mobilize partners and communities around positive behavioral change.
  • Help engage key community stakeholders, influencers and religious leaders to raise awareness of SCI identified issues, among key target groups and generate demand.
  • Identify and work with relevant groups as allies in fighting fake news, raising awareness and creating demand.
  • Provide support to partners including civil society organizations, faith-based organizations and private sector partners in delivering their RCCE plans.
  • Assist operation teams in reporting and evaluating for RCCE.
  • Attend relevant meeting and establish relationship with key stakeholders related to RCCE.

Advocacy:

  • Develop specific advocacy plans to engage with Ministry of Health and other relevant ministries on RCCE issues.
  • Play a lead role in establishing or strengthening partnerships with relevant stakeholders in strategic areas.
  • Provide leadership in linking local, national, regional and global efforts around RCCE in Save the Children International network as the context allows.

Communications:

  • Support the development and presentation of contents in articles, stories, photos, messaging and multimedia for Save the Children’s key audience – internally and externally in relation to our RCCE work.
  • Lead on information and communication flows between ACCM unit and a variety of internal and external stakeholders, including communication enquiries related to RCCE work from Save the Children International, Regional Offices and individual Save the Children members.
  • Lead on developing and implementing effective ways of communicating lessons learnt, good practices, evidences of changes and use them to influence policy and practice changes with various stakeholders including communities, partners, donors etc.
  • Manage the production of compelling photo stories, case studies, audio-visual materials from the field to highlight humanitarian crises and intervention by Save the Children’s work, including commissioning of photography and film when required in line with save the children humanitarian communication toolkit.
  • Identify international and national moments to raise awareness about Health issues ie COVID19 and COVAX.

Media:

  • Lead on all media work including establish proactive and beneficial relationship with media outlets that can help engage Save the Children in advancing children’s rights.
  • With the support of Head of ACCM identify media issues, prepare media messages, talking points, Q&A’s, assess appropriate media for communicating those messages and facilitate the process of disseminating/communicating those messages.
  • Track and monitor interviews and media coverage in Sudan in RCCE related issues.
 Minimum Qualification, Skills and Experience Required:
  • Masters or post graduate degree in communications and media will be an added advantage.
  • At least 2 years of experience in undertaking advocacy, media and communication initiatives in humanitarian and development contexts.
  • Previous experience in communication and advocacy for behavioural change is an added value.
  • Proven track record of influencing with partners, government and civil societies/key stakeholders.
  • Demonstrated ability to think strategically, to analyze complex information and offer creative, practical and effective solutions
  • Excellent written and verbal communications skills, and an ability to produce good quality documents, information for a variety of audiences and communicate good practices
  • Strong inter-organizational skill such as networking, negotiation and communication.
  • Willing and able to travel time to field offices to support field teams, as security permits
  • Fluency in Arabic
  • High level of fluency in English, both verbal and written, required.
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