Child Protection Case Management Officer

at Save the Children
Location Khartoum, Sudan
Date Posted December 30, 2021
Category Administration
Job Type Full-time
Currency SDG


The Information Management Officer (IMO) works directly with the CP team in Khartoum and the Case Management teams and IM Assistants in all relevant field locations, to lead on the on the establishment of an Information Management System (IMS), including the development of quality tools for the Case Management program in Sudan.

The role of the Khartoum based, roving IMO is to manage program needs for information, gather and analyse assessment and response data, and support the work of the CM team; for example, updated information on recent findings from field based CM teams. The IMO is also expected to work closely and interface with SCI technical team in the Regional Office (RO) and other agencies and will lead on the implementation of the upcoming inter-agency CPIMS+.

The IMO has the overall responsibility for the daily data management for efficient and timely submission of accurate reports on the Unaccompanied and Separated Children as well as all the other cases of Child Protection concerns that are documented and entered into the individual children’s case files and exported into the SCI’s internal database, and later exported to the inter-agency CPIMS+. His/her main role is to do the analysis of FTR data and provide information to the Case Management programs in Sudan with data that will enhance and holistic protection response to vulnerable children in Sudan with humanitarian needs, including Unaccompanied and Separated Children (UASC). S/he will lead the updating of the CP IMS, confirm quality and completeness of data. S/he produces and submit internal reports regularly (e.g. weekly. Fortnightly, monthly and quarterly) to the Head of CP and the CP Manager, MEAL tam and other relevant departments.

The IMO will in particular be responsible for support field-based CP teams and promote the use of standard forms for case management, and in coordination with the Head of CP make sure that standard forms are adapted as necessary for local context. The IMO will prepare for the implementation of adequate information management systems; develop a paper based and/or Excel system that will be used, until the technical and financial capacity is developed to implement the CPIMS+.

In order to be successful, you will bring/have:


  • Bachelor’s degree in social sciences, psychology or another relevant field, or equivalent experience from working directly with children.
  • Female candidates are strongly encouraged to apply for the positions. Female candidates who may not meet the formal education requirements, but showing a good understanding of gender dynamics, including gender-based violence may be considered for the role.
  • Experience and/or excellent understanding of child rights, child protection in emergencies, child and youth development, child and youth resilience and empowerment.
  • Strong interpersonal, communication and presentation skills and capacity to maintain relations with government officials, community leaders, children and youth.
  • At least two years of experience in managing projects, including supervision of staff.
  • Proficiency in computer use including Microsoft Office and excel.
  • Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches and child safeguarding policies and procedures.
  • Flexibility and willingness to change work practices and hours and spend time in the field, sometimes in difficult conditions and with limited resources, and with remote management.
  • The successful candidates must know and understand the local context including child development in the context; relationship dynamics within the community; and cultural practices impacting on child welfare.
  • The ability to manage complex and diverse workload and to work with tight deadlines
  • Ability to contribute to a small, proactive team, motivating staff and working collaboratively with colleagues and providing support and advice as necessary.
  • Good understanding of English and Arabic
  • The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
  • In the event of a major humanitarian emergency, or if high-risk cases needs urgent actions, the role holder will be expected to work outside the normal job description and be able to vary working hours accordingly.

Contract duration: 1 year

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

  • No child dies from preventable causes before their 5th birthday
  • All children learn from a quality basic education and that,
  • Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

Application Information:

Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations. A copy of the full role profile can be found at

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.


Save the Children International does not charge any kind of fee at whichever stage of the recruitment process and does not act through recruitment agents

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