Establishing knowledge management system for UNDP Sudan Accelerator Lab -Knowledge Architect

at UNDP - United Nations Development Programme
Location Khartoum, Sudan
Date Posted December 5, 2019
Category Administration
Job Type Full-time
Currency SDG

Description

Background

The UNDP Strategic Plan 2018-2021 embraces the complexity of development and commits the organization to helping countries find faster, more durable solutions to achieve Agenda 2030. In line with this, the organization has begun incubating?a number of strategic initiatives aimed at ensuring UNDP is 'fit for purpose' to deliver a new generation of solutions in line with the challenges the world faces.

One such key strategic initiative is the Accelerator Lab Network. The initiative is a recognition that increasingly interrelated development challenges require going beyond business as usual and single point, linear and silver bullet responses in development.? Instead, they call for interdisciplinary approaches and non-linear solutions that crowd in the collective efforts of a wide variety of partners and tap into local insights and contextual, sticky knowledge of citizens.?? The initiative is also a recognition and an investment in the emerging momentum among a growing number of UNDP Country Offices for marrying disruptive, cutting edge methodologies with contextual, country-based insights and expertise to accelerate learning, progress and impact toward the SDGs.

With this in mind, the UNDP intends to build the largest and fastest learning global network of Accelerator Labs (initially setting up 60 labs in 82 countries) embedded within UNDP's global architecture and country platforms that embody the new organizational offering to transform the collective approach to development.

The network will surface and reinforce locally sourced solutions at scale while mobilizing a wide and dynamic partnership of actors contributing knowledge, resources and experience. The initiative is meant to transform our collective approach by introducing new protocols, backed by evidence and practice, which accelerate the testing and dissemination of solutions within and across countries. This will enable the global community to collectively learn from local knowledge and ingenuity at a speed and at a scale that our societies and planet require. This will be achieved by:

Building on locally-sourced solutions, finding things that work and expanding on them; Rapid testing and iteration to implement what works and go beyond the obvious solutions; Combining the best understanding, ideas and expertise to generate collective knowledge; Accelerating progress by bringing expertise, creativity and collective intelligence to bear.

SUDAN

UNDP in Sudan has consistently promoted innovative initiatives since 2014 as an enabler to doing development efficiently and tackle barriers to development pathways. In partnership with the government, private sector, incubators and civil society organizations, Country Office (CO) has undertaken initiatives that applied design thinking, human centered approach, to create solutions on better citizen engagement towards building peace and social cohesion; behavioral insights to understand pathways of radicalization and determine programme response to prevent violent extremism, telecom big data to measure proxy multi- dimensional poverty, crowd sourcing through radios to obtain perceptions on public service delivery, as well as promotion and capacity building of youth on social innovation. These initiatives were conducted within ongoing projects or as test pilots facilitated by the CO Innovation Task Force.

Sudan is one of the selected country offices amongst 60 countries for the launch of UNDP's global network of Accelerator Lab in 2019, embedded within UNDP's global architecture and country platforms. The establishment of the lab will support CO's objectives and ongoing efforts in applying up to date social and policy innovation concepts, tools and approaches to address most complex and emerging development challenges in the country. Social and policy innovation for UNDP Sudan means

pursuing new approaches, ideas and solutions combining multiple disciplines, types of actors and sectors, to put effective capacity and processes at the core of public service delivery and social progress right from initial nudge through scale and systemic change.

In particular, Sudan CO envisions the Accelerator Lab to build on the latest thinking from the fields of complexity science, lead user innovation, collective intelligence and data innovation to co-create solutions and accelerate development impact through improved, efficient and inclusive responses in support of UNDP's current and upcoming priorities on local governance, economic stabilization and sustainable livelihoods amongst others.

Knowledge management for Accelerator Lab

The Accelerator Lab Sudan aims at systematically managing its knowledge assets for the purpose of creating value and meeting its tactical & strategic requirements. And as a learning lab, the Accelerator lab wants to establish an internal knowledge management system that facilitate initiatives of relevance, guarantee smooth processes, hit planned for strategies, and systems that sustain and enhance the storage, assessment, sharing, refinement, and creation of knowledge.

Duties and Responsibilities

UNDP Accelerator Lab is seeking the services of a knowledge architect specialist to help the Head of Exploration in designing and setting an appropriate knowledge management system for the Accelerator Lab Sudan. Hence, the scope of work is as follows: a. Knowledge Audit, As-Is Assessment, and a knowledge management system for Accelerator Lab Sudan

The knowledge architect will be responsible of designing a fit for purpose knowledge management system for the Accelerator lab and the associated day-to-day support of the associated tasks. The KM specialist will be orchestrating the efforts of the knowledge analyst and knowledge engineer to fulfil the KM system's design.

b. Create and deliver training on Knowledge Management

The knowledge architect will be responsible of creating knowledge management manual for the Accelerator Lab's knowledge practice. And will be responsible of identifying an providing the needed training for the lab member on relevant knowledge management and complexity management concepts which will help in delivering quality outcomes in an accelerated manner.

c. Develop a partnership strategy

With the Head of Exploration, the knowledge architect will support the development of a partnership strategy for the lab that.

d. Support the role of the Head of Solutions Mapping

The knowledge architect would dedicate 10% of their contract time in supporting the Head of Solutions Mapping role especially in tasks requiring knowledge capturing, indigenous and local knowledge and more.

e. Support the exploration activities

With the Head of Exploration, the knowledge architect will support the head of exploration when needed.

f. Establish KM Procurement Nexus: With the Acc Lab Core Team, the KM team lead by the knowledge architect will work alongside the Accelerator Lab and DRR Operations to understand how knowledge is captured in the nexus of Procurement and Innovation specifically to answer the following:

  • How the procurement team can be part of the design process for Acc Lab activities
  • How the Acc Lab fits in and supports Out of Scope Strategic Sourcing
  • How the Acc Lab with the DRR Operations and Head of Procurement can build business cases for Out of Scope Strategic Sourcing
  • How to share failures, lost opportunity and lessons learned in regular basis
  • How this knowledge is cascaded to UNDP Sudan Senior Management, Acc Lab Network and Acc Lab HQ team/Operations Performance Group to influence decision-making
  • Are general guidelines, SOPs or a Procurement Innovation Framework needed for the Sudan UNDP CO

Deliverables/ Outputs

Estimated duration to complete

Target Due Dates

Payment % upon completion of each Deliverables

Required Submission of Document per Deliverable

Review and Approvals Required (Indicate designation of person who will review output and confirm acceptance)

Develop a road map for Knowledge Management system creation for the Accelerator Lab

20

December 31st 2019

10%

Progress Report

Head of Exploration

Develop a partnership strategy

And do a Knowledge Audit and As-Is Assessment

30 days

February 27th , 2019

15%

Partnership strategy

Progress Report

Head of Exploration

Create training on Knowledge Management plan and

deliver training on Knowledge Management

15 days

May 25th, 2020

10%

Progress Report

Head of Exploration

Support the role of the Head of Solutions Mapping

15 days

August 30th 2020

10%

Progress report

Head of Exploration

Embedding the KM system:

  • Design, test and deliver a knowledge management system for the Accelerator lab.

2. Support the learning manager's efforts of imitating a KM system for UNDP CO.

3. Establish KM Procurement Nexus

150 days

November 30th, 2020

45%

Comprehensive report detailing the work done throughout the consultancy contract.

Head of Exploration

Institutional Arrangement

The knowledge architect will work under the direct supervision of the Accelerator Lab Sudan's Head of Exploration and in close liaison with UNDP Sudan staff.

Duration of the Work

The total duration of this activity is from 1st December 2019 until November 30th, 2020. The total numbers of working days required are 230 working days.

Duty Station

Khartoum, Sudan. The Contractor is expected to work at the UNDP office with frequent meetings outside of the office but no need to travel to the field locations outside Khartoum.

Criteria for longlisting

  • Sudanese National
  • Master's degree

The IC modality is expected to be used only for short-term consultancy engagements. If the duration of the IC for the same TOR exceeds twelve (12) months, the duration must be justified and be subjected to the approval of the Director of the Regional Bureau, or a different contract modality must be considered. This policy applies regardless of the delegated procurement authority of the Head of the Business Unit.

The IC modality is expected to be used only for short-term consultancy engagements. If the duration of the IC for the same TOR exceeds twelve (12) months, the duration must be justified and be subjected to the approval of the Director of the Regional Bureau, or a different contract modality must be considered. This policy applies regardless of the delegated procurement authority of the Head of the Business Unit.

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