SUDO is a rights-based organization working towards achieving “justice for all”. The organization has a two-folds programming approach, comprising both practical interventions as its ‘hardware’ component and the Human Rights dimension as an integral ‘software’ component, under which all its projects are designed and implemented. While the practical interventions are tackling the consequences of a specific problem (whether development, recovery, or relief), the rights-based approach is more focused towards addressing the root causes, together with the intervening and proximate factors. The activities related to human rights include, among others, aspects of protection, peace-building, psychosocial, awareness raising, empowerment, organizing people and advocacy. All these interventions, integrated together, are designated to improve the well-being of the needy and vulnerable groups, be they are rural/urban poor, children, disabled, aged, displaced, returnees, etc. SUDO is mindful of the multiplier effect that these groups might be suffering, as well as aware of the gender dimension of its interventions. SUDO’s main thematic focus areas are education (including formal and informal education, civic and human rights education) and WASH (including, safe drinking water and promotion of healthy life: sanitation, hygiene and health services).

Purpose of Post:

The Operations Manager is responsible for all operational aspects of the program including administration, logistics, procurement, human resource and oversight of assets. The operations manager will prepare accurate reports to senior management and provide support and advice on all operations and HR issues. The role will suit someone with a proven track record in, administrative human resource and office management.

Administration & Supply Chain

• Verify that Administration & Supply Chain policies and procedures are documented, disseminated and consistently applied across the country program.
• Assist the Administration & Supply Chain staff in developing and managing appropriate coordination mechanisms to ensure that all operational units are interacting well with each other, as well as across different field sites, and other organization support entities
• Provide support to all field and program teams to ensure all field offices are functioning efficiently and transparently and in compliance with organization procurement guidelines.
• Ensure effective coordination with and provide support to the program team throughout the procurement process, analysis of offers and awarding of contracts
• Coordinate with the program staff to ensure timely and efficient delivery of all program activities. .
• Ensure that effective security management system is in place, including regular review of policies and procedures.
• Ensure the correct documentation of all operations and administration actions, both hard copy and soft copy
• Conduct regular monitoring and supervisory field visits

Human Resources Management

• Provide guidance and supervision to all staff; discuss job expectations, set objectives and provide appropriate and timely feedback regarding performance of direct reports, including timely implementation of the annual staff performance management system.
• Ensure that all Sudanese laws and regulations policies and procedures are maintained to ensure compliance.
• Supervise all recruitment processes in coordination with organizations senior staff and related government authorities. including advertisement, interviews and contracting.

Information Technology

• Verify that information technology policies and procedures are documented, disseminated and consistently applied across the country program.

Risk Management

• Work with senior management on risk management, disaster recovery & contingency planning.
• Work with the senior management to assess, arrange & review all insurance cover.
• Process claims & maintains appropriate records.

Compliance Management

• Work with senior management to ensure compliance with sector requirements.
•  Support annual audits & returns.

AOB:

• Any request by the direct supervisor regarding activities which are part of programs

• BSc. Degree in relevant field, public administration business administration, management or any other related studies.
• Minimum 5 years previous experience managing teams, preferably in NGOs.
• Proved skills using MS Word, Excel, Data base
• Both English and Arabic fluency in writing and oral.