Operations and Quality Assurance – Associate

at https://m.reliefweb.int/job/3781413/operations-and-quality-assurance-associate
Location Khartoum, Sudan
Date Posted October 13, 2021
Category Operations
Job Type Full-time
Currency SDG


Functional Responsibilities:

Under the direct supervision of the UNMAS Operation/ Quality Assurance advisor, he/she will be responsible the following main duties

  • Cooperate in the capacity building of national NGOs at Regional level, including efforts to improve national mine action center;
  • Assist with the setting up for internal and external UNMAS meetings and preparation of related briefing materials and recording of meeting minutes;
  • Support coordination amongst Explosive Hazard sub-cluster members and represent UNMAS in Protection Clusters to actively engage stakeholders and improve Humanitarian Mine Action response in South Kordofan,
  • Coordinate general operational Mine Action related activities within South Kordofan office, carried out by Humanitarian mine action partners;
  • Provide support with the overseeing and coordination of the implementation, execution, and completion of all UNMAS related Mine Action operations in Kadugli.
  • Support liaison with external stakeholders including national mine action authorities;
  • Participate in field monitoring and Quality Assurance (QA) missions as per project and program plans;
  • Support Victim Assistance initiatives including coordination meetings, training of staff and data collection efforts.
  • Support in providing substantive inputs to assist the operation advisor in the preparation of project reports;
  • Translate documents when requested from Arabic to English and vice versa, in line with United Nations Standards and of various types of documents covering a broad range of subject matters dealt with by UNMAS;
  • Conduct regular coordination- with NMAC Operations and Information Management Sections, and check data prior to it being sent for input into UNMAS Programme Management Office;
  • Ensure all UNMAS/NMAC related correspondence is received, dispatched and recorded;
  • Assist in development and maintenance of tracking system to assist the operation advisor in following up on project pending issues;
  • Follow up on project action points to ensure deadlines are met, address delays and bring to the attention of operation advisor;
  • Provide support in conducting formal investigations of mine action incidents/accidents;
  • Conduct analysis of project reports, investigations and preparation of recommended adjustments as required;
  • Produce regular progress reports on his/her specific allocated tasks to the operation advisor
  • Any other duties as requested by the Supervisor or Head of Section

Education/Experience/Language requirements


  • A First Level University Degree (Bachelor’s Degree or equivalent) with two years of relevant experience, OR
  • High School Diploma (Secondary or equivalent) with six years of relevant experience is required.


  • Relevant experience is defined as experience in operations management, operations support, project management or business administration.
  • Experience in preparing project plans, schedules or coordination of events is required;
  • Experience in report writing is required;
  • EOD Level 2 or 3 is desired;
  • Experience in supporting operations in humanitarian, conflict, post-conflict, Non-profit Organizations (NGOs) or development contexts is desired.
  • Computer literacy, with solid experience of using Microsoft Office is required.


  • Fluency in English (speaking, writing and reading) is required.
  • Fluency in Arabic (speaking, writing and reading) is required.
  • Knowledge of another UN official language is desired.



  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

  • Contract type: Local Individual Contractor Agreement (LICA)
  • Contract level: ICS-6
  • Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’

For more details about the ICA contractual modality, please follow this link:

Background Information – UNOPS

UNOPS supports the successful implementation of its partners’ peace building, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale.

Background Information – Peace and Security Centre (PSC)

The UNOPS Peace and Security Cluster (PSC) is a principal service provider in the field of mine action with the United Nations Mine Action Service (UNMAS), UNDP, UNICEF, Governments of mine-affected countries and other mine action partners. The Head of Cluster is responsible to administer, provide support and oversight of the day-to-day management of the Project Field offices, both according to the client requirements and in line with UNOPS rules and regulations. It is headed by the Head of Cluster who has the overall authority and accountability for the performance of the Peace and Security Cluster on behalf of its clients.

Background Information - Job-specific

The UNMAS Sudan office is based in Khartoum and works closely with the Government of Sudan and international partners with an aim of reducing the impact of explosive hazards on civilian population. UNMAS Sudan’s main activities include land release, risk education (RE) and victim assistance (VA) in areas affected with explosive ordnance. Currently, South Kordofan, Blue Nile and West Kordofan are affected with mines and ERW while 5 Darfur states are believed to contain ERW only. UNMAS also provides technical advice and training for Sudan National Mine Action Center (NMAC) and national mine action NGOs for improving national mine action capacity.

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