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at
ADVANCED POWER SYSTEMS CO
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| Location |
Khartoum, Sudan
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| Date Posted |
August 19, 2020
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| Category |
Sales and Marketing
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| Job Type |
Full-time
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| Currency |
SDG |
Description
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Background:
Monitor parts department daily activities and processes. The Parts admin will also assist PSSRs and the Service Admins with orders, parts look up, and similar duties. Work closely with PSSRs to achieve over all departments’ target.
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Duties and responsibilities:
- Assist the PSSRs in preparing quotations for customers, follow up on sales, process orders and organize parts delivery and payments.
- Acquire customer information and establish a customer database to maintaining an accurate database of customer information.
- Maintains Parts department filing and records and make sure it’s up to date as needed.
- Review parts need, parts ordered, and parts received lists and work with service to have parts delivered to the Techs as requested
- Communicate with customers and dealing with their inquiries if needed.
- Corporate necessary information and document process with relative department for Parts Sales
- Prepare monthly reports as needed
- Follow up in parts requisitions from order point till it reach customer end.
- Follows up on shortages and expedites issues and check with PSSRs and report the issues to the manager.
- Entering all Part’s orders onto the system.
- Input, process, chase and monitor cash or credit payments and communicate with customers to insure the payments are paid on time .
- Assists in maintaining all departmental tools, equipment, and vehicles are in good working order.
- Other duties as assigned by Department manager.
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Minimum Qualification, Skills and Experience Required:
Qualifications / Experience:
- Candidates must have at least a bachelor's degree in Mechanical, Electrical or Agriculture Engineering.
- Least 1-2 years of Parts sales administrator experience in relevant field.
- Experience in Administration, planning and implementing sales strategies.
- Experience in customer relationship management.
- Experience with Customer quotation, Client retention and Price quotations
Knowledge and Skills required:
- Communication Skills (Verbal and written).
- Organizational Skills.
- Computer literate (MS Office) is a must.
- Excellent interpersonal skills.
- Good organization, time management and prioritization Skills
- Negotiation.
- Collaborative skills
Personal attributes:
- Integrity and ethics ( the ability to behave in an honest and trustworthy manner)
- Professional, Personal and a positive attitude.
- Hands-on commitment to getting the job done.
- Dependability
- Highly Attention to Detail
- Cooperation (Team work and support)
- Stress Tolerance (Ability to work under pressure ,and after work hours if requested )
- Maintain a positive attitude and work with other people
- Quick learner.
- Flexibility and adaptability
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