The International Committee of the Red Cross (ICRC), an impartial, neutral and independent organisation striving to protect and assist the victims of war and internal violence, has been working in Sudan since 1978. The ICRC is looking for an enthusiastic and motivated person to fill the position of Protocol and Travels Officer (Welcome supervisor) in Khartoum.

Purpose:

Protocol and Travels Officer coordinates the activities of the Protocol & Welcome department, ensuring that all protocol and travel arrangements –including pick-up/drop off of ICRC staff and guests, visas and permits, official registration and accommodation– are smoothly organized.

• Supervises and coordinates the work of the Protocol & Welcome department in providing protocol services and advice to the organization
• Coordinates and ensures timely pick-up of and appropriate accommodation (hotel, apartment, guesthouse) for staff and guests; makes sure that they receive all the information/documentation they need.
• Interacts with relevant authorities (ministries, consulates, etc.) regarding certificates, visas, permits, registration, etc.
• Ensures accommodation is safe and suitable to live in; contacts the appropriate department(s) in case of problems.
• Coordinates and ensures the organization of staff travel (plane, train, bus, etc.) by the most cost-effective means and, if required, coordinates drop-off at/pick-up from airports, stations, etc.
• Ensures communication between ICRC offices, sub delegations, delegations, and/or headquarters regarding staff travel and with participants at events/seminars.
• Ensures all appropriate databases are kept up to date on staff members, missions and other travel, document validity, residences, and any other relevant information (schools, airlines, telephone numbers, etc.).
• Negotiates tenders, deals, prices and discounts with service providers (travel agencies, transport companies, hotels, etc.).
• Supervises, coaches and provides guidance to Welcome staff in agreement with the Administration.

• University degree or advanced technical certificate in business administration, tourism, public relations or similar field. Master’s Degree is an asset
• Knowledge of Government regulations and authorities responsible for issues related to expatriates in country
• 4 years' experience in the same field of activity.
• 2 years of progressively responsible professional working experience in Protocol related services, administration or related field;
• Knowledge of norms, rules and customs of diplomatic conference and protocol within the international setting;
• Ability to manage travel services;
• Experience in team management
• Fluent command of spoken and written English and Arabic.
• Computer proficiency and ability to run specific software.
• Driving license, succeeded in ICRC driving test
• Skilled in the following competencies: Leadership, Accountability, People management, Teamwork & Collaboration, Representing the ICRC, Beneficiary & Client focused.

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Location:                        Khartoum

Deadline for applying:  8 June 2021

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How to Apply:

• Interested candidates are requested to submit their complete files only in English (CV, motivation letter and certificates) on Sudanjob.net website
• The recruitment office will not consider any applications which are not received directly on Sudanjob.net
• The selected candidates will be subject to a reference check.
• Only short-listed candidates will be contacted.

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The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.